October 16, 2023
We may update this Privacy Notice from time to time. The effective date of the current Privacy Notice is noted at the top of this page.
The Services is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our website from other jurisdictions, please be advised that you are transferring your personal information to us in the United States.
Information We May Collect About You and How We Collect It
We may collect several types of information from you, including (i) personal information (e.g. postal address, e-mail address, and telephone number), (ii) non-personal information, and/or (iii) information about your internet connection, browser type, geographic location of the User’s point of connectivity as well as other statistical usage data.
We collect this information when you fill out our contact form, and automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. We may analyze non-personal information gathered from users of the Services to help us improve your experiences, both in terms of content and ease of use.
Information You Provide Us
We may also collect information you provide us, also known as User Content. User Content is defined as any and all text, documents, or other content or information uploaded, entered, or otherwise directly transmitted or uploaded by you to us in connection with your use of the Website, such as, but not limited to, blog comments or client reviews.
Automatically Collected Information
As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about the devices you use to connect with our Website, including, but not limited to:
5.1 Mobile Device Information:
If you use a mobile device to access the Website, we may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.
5.2 Log data
As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our Website and record it in log files. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.
5.3 Usage information
This is information about the Website and how you use it. We may also obtain data from our third-party partners and service providers to analyze how users use our Website. For example, we will know how many users access a specific page on the Website and which links they clicked on. We use this aggregated information to better understand and optimize the Website.
5.4 Device information
This is data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type), as well as unique device identifiers for devices that are using our software.
Technologies Used For Automatic Data Collection
The technologies we use for this automatic data collection may include the following.
6.1 Web Cookies:
Web Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. We use Web Cookies and similar technologies, including tracking pixels and web beacons, to collect usage and analytic data that helps us provide our Website to you, as well as to help deliver ads for relevant products and services to you when you visit certain pages on the Website and then visit certain third-party sites.
Note: Website users who do not wish to have web cookies placed on their computers should set their browsers to refuse web cookies before accessing the website, with the understanding that certain features of the website may not function properly without the aid of web cookies. Website users who refuse web cookies assume all responsibility for any resulting loss of functionality.
6.2 Web Beacons:
A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to a user and allows website operators to check whether a user has viewed a particular web page or an email. We may use Web Beacons on the Website and in emails to count Users who have visited particular pages, viewed emails, and to deliver co-branded services. Web Beacons are not used to access Users’ Personally-Identifying Information. They are a technique that we may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information, including a number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides. Note: You may not decline Web Beacons. However, they can be rendered ineffective by declining all Web Cookies or modifying your browser settings to notify you each time a Web Cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Additional Terms for Mobile Device Users
8.1 Geo-Location Information:
Unless we have received your prior consent, we do not access or track any location-based information from your mobile device at any time while using this Website, except that it may be possible for us to determine from an IP address the geographic location of your point of connectivity, in which case we may gather and use such general location data.
8.2 Mobile Analytics:
We may use mobile analytics software to allow us to better understand the functionality of our Website on your phone or mobile device. This software may record information, such as how often you use the Website, the events that occur within the Website, aggregated usage, and performance data. We do not link the information we store within the analytics software to any personal information you submit to us.
8.3 Social Media:
We may use hyperlinks on the Website which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Instagram’s “Like” button, or the Google+, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. If you do not use these buttons, none of your data will be sent to the respective social network’s plugin provider. For example, when you click on the Facebook’s “Like” button on the Website, Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Website. Settings regarding privacy protection can be found on the websites or applications of these social networks and are not within our control.
How We Use Your Information
9.1 Combined Information
At times, we may look across multiple users to identify problems. We may compare and review your personal information for accuracy and to detect errors and omissions. We may use financial information or payment methods to process payment through the Website or to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business.
We may share the information we collect under any of the above circumstances. We may also share it with third parties and our affiliate companies to develop and deliver targeted advertising on this Website and on websites of third parties. This information may be used to develop Website content and services that we hope you and other users will find of interest and to target content and advertising.
Disclosure of Your Information to Third Parties
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.
Notice Concerning Do Not Track
Do Not Track is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
Children’s Online Privacy Protection
Our Website is not intended for children under 13 years of age. The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Website represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a User under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a User of the Website or has otherwise transferred personal to the Website, please contact us using our contact information below to have that child’s information deleted.
Notice to Nevada Residents
Nevada law allows consumers to direct certain businesses not to sell their personally identifiable information collected on a business’s platform or other online service to third parties to license or sell that information to additional third parties. If you are a Nevada resident, you may submit such opt-out requests to our contact information below. To be effective, your request must include your full name, address, phone number, and email address to verify the authenticity of your request.
Additional Rights and Choices for California Residents
If you are a California resident, the following additional rights may be available to you.
17.1 Shine the Light
Users who are California residents may request (i) a list of categories of personal information disclosed to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclose such information. To exercise a request, please send us an email or a letter to the addresses in the section entitled “Contact Us” below and specify you are making a “California Shine the Light” request. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
17.2 California Consumer Privacy Act of 2018 (CCPA)
Beginning January 1, 2020, the CCPA provides California residents with additional rights as described below. Please note your right to know and right to delete are subject to certain exceptions under the CCPA.
17.3 Notice of Collection
We have collected the following categories of personal information that the CCPA covers: Identifiers, including name, email address, date of birth, phone number, IP address, and an ID or number assigned to your internal account or User Account, if applicable. Consumer records, billing and delivery address, and credit or debit card information. Commercial information, including purchases and engagement with our platforms and mobile applications. Internet activity, including your interactions with our platforms and mobile applications. Audio data, including information collected for customer care quality assurance. Geolocation data, including location enabled services such as GPS. Inferences, including information about your interests, preferences and favorites.
We collect and use these categories of personal information for the business purposes described herein, including to provide and manage our platform.
17.4 Right to Know
You have the right to know certain information about our data practices in the preceding twelve (12) months. You have the right to request the following information from us: The categories of personal information we have collected about you; The categories of sources from which the personal information was disclosed for a business purpose or sold; The business or commercial purpose for collecting or “selling” the personal information; and The specific pieces of personal information we have collected about you. Right to Delete. You have the right to request the deletion of personal information that we collect or maintain about you.
17.5 Right to Opt-Out of “Sale”
We do not sell information as the term “sell” is traditionally understood. However, we may disclose certain information about you when you use our Website for purposes that may be considered a “sale” under the CCPA. For example, we may disclose information to advertising partners, advertising technology companies, and companies that perform advertising-related services in order to provide you with more relevant advertising tailored to your interests. This information may include identifiers such as your IP address, advertising identifiers, commercial information, your internet or other electronic network information such as your interaction with an ad, geolocation data and inferences. To the extent we sell your personal information as the term “sell” is defined under the CCPA, you have the right to opt-out of the sale of your personal information by us to third parties at any time. You may submit a request to opt-out by contacting us as set forth below.
17.6 How to Exercise Your CCPA Rights
To exercise any of these rights, please contact us as set forth below. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete. If you wish to exercise any of the rights set above, please contact us as set forth below. We will need you to provide specific information to help us confirm your identity. This is a security measure to help ensure that your personal information is not disclosed to someone that does not have the right to receive it.
17.7 For European Economic Area
Users located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personal information we process through your use of the Website and/or services. If you’re a user based in the EEA, you can: Request a personal information report by submitting a request to the email address listed below. This report will include the personal information we have about you, provided to you in a structured, commonly used, and portable format. Note that we may request additional information from you to verify your identity before we disclose any information. Have your personal information corrected or deleted. You can update your name and email address by contacting us. Object to us processing your personal information. You can ask us to stop using your personal information, including when we use your personal information to send you marketing communications. We only send marketing communications to users located in the EEA with your prior consent, and you may withdraw your consent at any time. Please note you will continue to receive transactional messages related to our services, even if you unsubscribe from marketing communications. Complaint to a regulator. If you are based in the EEA and believe that we have not complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.